Refund/Deposit Policy

The cancellation refund policy is as follows: More than 30 days prior to your reservation date: Full 100% refund minus $45.00 administrative fee.

Zero to 30 days prior to your reservation date: Full amount retained/No Refund.

If you cancel your reservations prior to the 30 day period, your cancellation must be in writing. You can email your cancellation to kupahookena@hawaiiantel.net or you can mail your cancellation request to the address below:

KUPA/FOHBP c/o
PO Box 505
Honaunau, Hawaii 96726

If we cancel your reservations due to unsafe water or weather conditions, or for any pertinent reason, you will receive a 100% refund in full.

Camping Permit Reservations

A request for refunds must be made 7 days before the start date on your reservation/permit. Your cancellation must be in writing. To request a refund, you can email kupahookena@hawaiiantel.net or you can mail your cancellation request to the address below. Please provide the permit number and the reason for the refund in your cancellation request. You will be refunded the full amount of your reservation purchase minus a 10% service fee. The permit will be invalid once your refund is processed.

KUPA/FOHBP c/o
PO Box 505
Honaunau, Hawaii 96726

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